My art is not centered in the mat! It’s a graphic print and it’s way off! I’m shocked. There’s paper on the back that I’ll have to rip off to fix this. Also the wire was not strung tight enough causing it to lean forward off the wall. The wire they provide is clipped in such a way you can’t adjust it yourself. I had to buy new wire and restring. Very disappointed for the price. Took the same amount of time as my local frame shop and cost nearly the same. Why use them? Incidentally their website says “these are real reviews and we don’t alter them.” Except I can’t find out how to leave a review on their website - only via email survey. What’s to prevent them from only posting the good ones? Mine hasn’t posted yet that’s for sure.
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