Customer Service takes days to get back to you. They never answer the phone when you call the number provided and they ask you to leave a message but no one ever calls you back. They also charge you more money if you want less parts. For example, I just wanted the physical frame (no backing, no art to mount, etc.) and they said that was $50 more! More money for less stuff. That makes zero sense. Also, the order I did place has been outstanding for over a month with no update on the order because I can't get anyone on the phone. Will not be using them again.
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