Not end of story. Framing arrived and artwork was not straight. Emailed but then decided to call the brick and mortar store that is an hour away. The store—which does not do framing—sent me a mailing label. The person in the storefront was apologetic and helpful. Wish I had used my local framer, who would have been more creative with matting and probably a thicker frame. Since the artwork was not valuable, just sentimental, I thought $99 was a fair price. We’ll see how the next phase turns out.
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