They are extremely SLOPPY. I had 6 items framed there and 3 of them had issues. The first one was an issue with the frame. The joints weren’t lined up. I mean I know it's a discount framing place but really?? They aren’t even that cheap. The second was a photo. They scratched the photo and got gum marks all over it. They apologized and offered to frame it “complimentary” If I supplied them with a new photo. What kind of crap is that??They didn’t even offer to pay for printing or shipping on a piece of artwork they damaged. The third which is the icing on the cake was a valuable lithograph which I had framed by FB. They got a fingerprint on it!! And their solution was to increase the matting to cover it up. This was really upsetting and I told them it was an unacceptable offer. They emailed back saying they fixed the litho. They didn’t ask me it that was okay. Alot of the time more damage can be done and its really risky. Just totally unprofessional behavior.
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