I can no longer recommend this business. Ensure they fully comprehend your requirements, or you will end up paying repeatedly for their mistakes. After receiving the incorrectly cut matting, they only offered to resend the correct matting for shipping costs. Their assumptions about my knowledge of this industry are misguided. The matting surely didn't cost more than a dollar, and shipping something light shouldn't exceed ten dollars. They exemplified how not to manage customer service and maintain loyalty. This was my third purchase, and it will definitely be my last. Meanwhile, I found a local framer who did the job correctly and for free. She will receive my gratitude and future business. If profit is prioritized over customer satisfaction, as in this case, everyone will eventually find out.
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We make framing simple and very affordable. Build your frame in minutes - it arrives in a few days ready to hang. 100% American materials and labor.
