I purchase a watch at a great price (over 2k) and it was shipped swiftly and all seemed great but I had a problem. I called their customer support twice for help and they promised to investigate why the watches clasp would not close and to call me back with advice. No response back from either rep or any further support from them. This was so dissapointing from an authorised Seiko outlet.I had to get help from eleswhere.I won't be buying from them again.
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