When I had a problem with my 2 year old Franke combination tap, my usual sources (Google, YouTube) came up with nothing. I used the Franke website to ask for advice, with very low expectations of any response at all. Within three days, I received an email, including an explanation of what had probably happened, clear instructions on solving it and a link in case I needed any materials. Ten minutes later, the tap was working. Thank you.
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Our journey starts from the heart of every home - the kitchen. Here, we cook, eat and spend time together, and more often than not, all of these things occur at once. We have been inspired for over 110 years by Swiss craftsmanship and precise engineering, and we combine durability and high quality with intuitive design to offer you genuine solutions for your home, as opposed to just products.
Customers that have purchased a Franke product outside the United Kingdom can find their local Franke company in their country by going to: https://www.franke.com/gb/en/home.html and choosing your country in the top navigation, or alternatively please feel free to contact us and we can help wherever possible.See more
