I set this insurance up a year ago, switching from another provider because we were paying more for pet insurance than our life insurance. I signed up in good faith, believing their claims of honesty and prioritizing pets. Unfortunately, I was mistaken. They made medication an optional extra without informing me, which shocked our vets. When my pet developed a tumor, they denied coverage for a life-saving drug. Additionally, every claim related to his illness was only partially paid. The final blow came with his passing: despite their website saying death was covered, they stated it wasn't in the contract. Due to their misleading promises, we face a much tougher holiday season without him. I advise you to seek another provider.
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Honest, simple, game-changing pet insurance. We're also majorly pet obsessed, which means we always put your furry friends first.
