Review Time
I was happy to get what I wanted and that the sales person mentioned to me how to get free shipping. I was confused because Rowe no longer exists but the invoice, etc., looks like it does. I was surprised the order came from Illinois not PA. The shipment was not as quick as I hoped but that is probably because I thought it would be coming from PA before the salesperson explained the move to me.
I’m very satisfied with Frank Rowe & Son – Definitely Sharp. As the owner of Mymobiledog, a mobile dog grooming service in the Miami area, I rely on top performance from my clippers. They repaired them quickly and with great precision. Excellent customer service and fast turnaround. The equipment came back like new. Highly recommended — I’ll definitely use them again!
Two of my bottles leaked out during shipping---all over the other products in the box. Now I have to contact Pet Edge tomorrow and have the products that leaked replaced. Looked like whoever prepared the order just threw the items in the box.
I’ve always loved doing business with FFRS but this time it was so much hassle. I kept getting a shipping charge for a $300 order so finally I called to place the order and I was told that it should be free shipping and they would place the order and fix it. I still got charged shipping and it took a series of phone calls to get it reimbursed to me. This much hassle I don’t have time for so that will be my last order from Pet Edge.
I thought I was ordering from Frank Rowe and Son. I would have never placed my order if I had know that I was really ordering from Petedge. I was told shipping was going to be free and I used the code but it was retail price shipping. Not even the flat rate I was used to from Frank Rowe and Son. I'm sad to see them go.
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Over 45 years experience in the pet grooming industry, Frank Rowe & Son is founded on providing professional products & outstanding services at incredible prices.
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