frankroweandson.com

4.4
4.4 Based on 110 reviews

Over 45 years experience in the pet grooming industry, Frank Rowe & Son is founded on providing professional products & outstanding services at incredible prices....

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Average Rating

4.4

/
5

110 Reviews

5 Star
72%
4 Star
8%
3 Star
9%
2 Star
5%
1 Star
6%

All Reviews

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Review Time

Owen
Always easy to deal with and very…

Always easy to deal with and very trustworthy...

5
Date of experience: Oct 08, 2025
Corina Taylor
Order was placed without any issues and…

Order was placed without any issues and shipped out in a timely manner.

5
Date of experience: Sep 18, 2025
Wilhelm Scott
Good and enlightening experience

I was happy to get what I wanted and that the sales person mentioned to me how to get free shipping. I was confused because Rowe no longer exists but the invoice, etc., looks like it does. I was surprised the order came from Illinois not PA. The shipment was not as quick as I hoped but that is probably because I thought it would be coming from PA before the salesperson explained the move to me.

4
Date of experience: Sep 10, 2025
Viola A.
I’m very satisfied with Frank Rowe &…

I’m very satisfied with Frank Rowe & Son – Definitely Sharp. As the owner of Mymobiledog, a mobile dog grooming service in the Miami area, I rely on top performance from my clippers. They repaired them quickly and with great precision. Excellent customer service and fast turnaround. The equipment came back like new. Highly recommended — I’ll definitely use them again!

5
Date of experience: Aug 04, 2025
Jayne Walker
Product leaked out during shipping

Two of my bottles leaked out during shipping---all over the other products in the box. Now I have to contact Pet Edge tomorrow and have the products that leaked replaced. Looked like whoever prepared the order just threw the items in the box.

2
Date of experience: Jun 10, 2025
Cary Butler
I’ve always loved doing business with…

I’ve always loved doing business with FFRS but this time it was so much hassle. I kept getting a shipping charge for a $300 order so finally I called to place the order and I was told that it should be free shipping and they would place the order and fix it. I still got charged shipping and it took a series of phone calls to get it reimbursed to me. This much hassle I don’t have time for so that will be my last order from Pet Edge.

3
Date of experience: May 11, 2025
Leroy
My items got shipped to someone else's…

My items got shipped to someone else's address. I was told I have to try and track it down with fedex because it's gone. I don't understand how it got sent to Oregon when the shipping and billing is the same .

1
Date of experience: Feb 04, 2025
Randall Reed
Items ordered

Items I ordered came in excellent condition and delivery was faster than I expected.

5
Date of experience: Jan 08, 2025
Kyle Romero
Great staff!

5
Date of experience: Nov 07, 2024
Wells Cooper
Bait and switch

I thought I was ordering from Frank Rowe and Son. I would have never placed my order if I had know that I was really ordering from Petedge. I was told shipping was going to be free and I used the code but it was retail price shipping. Not even the flat rate I was used to from Frank Rowe and Son. I'm sad to see them go.

2
Date of experience: Jul 03, 2024

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