Review Time
Our dog required Achilles stabilization surgery to prevent detachment, and our local vet suggested this service. The team provided exceptional care for our beloved pet and us. They offered detailed and thoughtful explanations, treating our furry friend with true compassion. After the surgery, their ongoing follow-up support was both reassuring and accommodating. They also managed the insurance process directly, ensuring everything was resolved quickly and without hassle. While I hope you never face such a situation, if your pet needs care here, you can trust they will receive the same love and attention as if they were their own. Their service is truly impeccable.
Our dog underwent Achilles stabilization surgery to prevent a detachment, and our local vet recommended this service. The team provided outstanding care for both our pet and us. They offered thorough and thoughtful explanations and treated our furry friend with genuine compassion. After the surgery, their continuous follow-up support was reassuring and accommodating. They also handled the insurance process directly, ensuring everything was resolved swiftly and without hassle. While I hope you never encounter such a situation, if your pet needs care here, rest assured they will be treated with the same love and attention as their own pets. Their service is truly impeccable.
Our dog was referred for surgery, and I cannot thank the team enough. They were amazing from start to finish, thoroughly explaining the surgery process and aftercare with complete empathy. The staff kept us updated, and it was clear they genuinely cared. Their service was first-class.
This veterinary service has been outstanding. After a well-known chain performed surgery on my dog incorrectly, I was deeply concerned. Thankfully, I found this team, and the care I received from the very beginning was remarkable. The surgeon was knowledgeable, thorough, and clearly an expert in their field. They took the time to explain the revision procedure in detail, answered all my questions patiently, and made me feel confident that my dog was in the best hands. The revision surgery was a complete success, and my dog is now significantly better—more mobile, comfortable, and genuinely happier. The team's attention to detail, communication, and compassion truly set them apart. I would not hesitate to recommend them to anyone needing expert veterinary care.
My dog recently had surgery for a patella luxation, and I can't express enough how well she was taken care of. From the first consultation, the team was professional, friendly, and clear in their explanations. They kept me updated at every stage, from pre-operation checks to aftercare and follow-up advice. The surgery went smoothly, and the aftercare has been excellent. It's comforting to know that any questions or concerns were addressed quickly and clearly. The level of communication and genuine care for my dog's wellbeing was outstanding. I would not hesitate to recommend this service to anyone seeking expert veterinary treatment. They have been fantastic from start to finish, and I am incredibly grateful for everything they have done.
We brought our little dog here with a very deformed left leg. After an initial assessment and MRIs, he's now 2 months post-surgery. As a family, we are amazed by the level of care and expertise we received. Nothing was too much trouble for this team of kind-hearted, knowledgeable staff. Our dog, being a bit difficult, was treated like one of their own. He stayed overnight, and we received plenty of updates about his care, making us feel completely included. I called often with questions, and every time I was met with friendly responses and solid advice. Our little boy now walks much better, and his new gait is perfect. The surgeon was approachable and explained the procedure in great detail, leaving us in awe of their work. We were worried about the risks of delaying his leg treatment, but seeing him now, we know surgery was the best choice for him. Thank you to this amazing team for all their support!
When our dog needed achilles stabilization surgery, we were referred to this service. There, we received outstanding care from the team who could not have done more for us. They explained everything carefully and thoughtfully, showing genuine concern. Following the surgery, the follow-up support was constant and reassuring, and they handled our insurance directly, ensuring a quick resolution. I hope you never need to, but if you take your pet here, rest assured they will be treated with love and care. Their service is faultless.
I had a disappointing experience with this service. The management seems more focused on financial gain than on the welfare of their patients. Money was taken from my wages without proper explanation, and I've faced ongoing harassment over an invoice that I was told was settled. This entire ordeal has been distressing, and I feel that my situation was not handled with the empathy or professionalism it deserved. I'm heartbroken and dissatisfied with how this matter has been managed.
The team at this veterinary service has been outstanding. The professionalism from start to finish was impressive. They took excellent care of our dog who underwent surgery. Everything was explained clearly, and the surgeon provided updates during the procedure. The aftercare was also very good, with nurses reaching out with information. The friendly reception staff added to the positive experience. Thank you for taking such great care of our dog.
I can't say enough good things about this team. Our puppy has faced a tough year with multiple surgeries, and they have been wonderful throughout. They provided caring, understanding, and supportive guidance while also being firm when necessary. Our dog received the best care, and I would highly recommend this service to anyone seeking a second opinion or referral.
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Manchester Veterinary Specialists is a specialist orthopaedic referral hospital
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