I’ve now decided to cancel my account with the service, and the final straw was my Christmas bouquet. Almost every arrangement I received had issues. Flowers were wilting after just a few days, gladioli that refused to bloom, and while the flowers were indeed nice and unique, the problems became overwhelming. For Christmas, I ordered a standout bouquet and anticipated something spectacular. However, when it arrived, there was a strange note indicating a replacement of foliage. What they replaced was the lovely fragrant winter pine with an unattractive mass of cheap filler that was too large for the vase. It felt like no one cared or understood the level of disappointment. I sent photos showing how bad it looked, and I had to spend extra to buy some pine foliage just to make it presentable. When I emailed to cancel, it was all handled by AI, with no human interaction to understand my concerns. That was the breaking point for me.
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I deliver fresh, seasonal flowers, weekly to your door ready for you to cut and plonk straight in a vase, with tips on how best to arrange them.
