Just returned from cruise to Norway on the Balmoral. Extortionate prices. Even with drinks package, we had to pay £3 for water, tea, coffee, and hot chocolate. WiFi was £63 per week. Also I was told to keep weight of each piece of luggage under 20kg. Fair enough I took a suitcase and an overnight bag. This was OK going, both were taken on board. However on return they would only take case off, so at 81 yrs old with mobility problems, I had to struggle off with the overnight bag. Can't fault the food and staff, but everything else was awful. In my opinion ship was too small to cater for amount of people. Had to struggle for seats in all of the lounges. During 4 days at sea, there was really nothing to do. Would never cruise with them again. It was so disappointing.
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