To say this company is incompetent is an understatement. We booked a rail journey with them and it is the last time I will have anything to do with them. They failed to check our documents which proved to be full of quite serious errors and in rectifying their errors we incurred some expenses. Surprise, surprise, they refuse to reimburse us. Our correspondence with them has proved to contain errors (falsehoods!) which they haven’t acknowledged.
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