We were due to fly out from Heathrow on 30 June 22 to go on an Amadeus German River cruise . Flight was cancelled by BA, Amadeus would not book us on an alternative flight - said we had to sort it ourselves! We booked an alternative flight to a different airport for later the same day but from Gatwick. We incurred travel cost to Gatwick, flight cost,overnight hotel cost and then a train the next day so that we could catch up with the cruise at its first port of call.10 months on and we haven't had a penny back!
Claim your business profile now and gain access to all features and respond to customer reviews.
Holidays in Germany by region, city or event by knowledgeable specialists backed with 50 years experience.