Through my travel agent 'Fred' organized a tailor made rail trip in Sweden. It was paid in full in May - for 12th - 25th August 2022. I was told tickets would be available 7 - 10 days before departure...but nothing arrived!Both the travel agents and myself kept checking. FRED had the same excuse - they kept blaming the rail company in Sweden - not returning calls or sending documents.I contacted both them and Fred myself. - ' Fred ' had not paid them so they couldnt issue the documents.They did at 4pm 10th August!!! I had a 40 miles round trip early on 11th to collect them.My flight was 9.30 am on the 12th.- I have contacted the company about this terrible experience - Never will I use them again.
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