My husband brought in a hard-copy prescription for a 30-day medication that has been filled multiple times at another pharmacy. During a follow-up call, we encountered issues: 1) confusion about when the prescription could be filled, and 2) new dosing instructions from my doctor. Even with a representative from our medical insurance on the line, two pharmacy technicians and a pharmacist disputed the doctor's directions and the dosage changes. It was clear that the pharmacy staff did not refer to the actual hard-copy prescription, as they ignored the doctor's instructions. Their response was to reiterate directions I had never received from my doctor and insist that other customers were waiting (implying that I was a burden). Within half an hour, my husband retrieved the hard-copy prescription and took it to a different pharmacy, where it was filled without any issues.
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Fred Meyer is a chain of hypermarket superstores founded in 1922 in Portland, Oregon by Fred G.
