Made online transaction on 25th of December, still not had a delivery. I tried to call head office were I received someone shouting down the phone whilst repeating a generic line giving to everybody when they don't want to help.. the customer service representative then hung up the phone before letting me Finnish.. I then proceeded to make over FIFTY (50) calls back which were totally ignored... I am absolutely stunned. that that has to be the worst customer service I have ever encountered.. 50 calls! Been shopping at Fred Perry for over 30 year , I know all the workers at the Glasgow branch by name.. I won't be back shopping at Fred Perry! I shall take my custom else where in future..
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The Fred Perry e-commerce web site, home of authentic British street fashion. The place to buy classic men's and women's fashion - browse tennis, sports authentic, retro, polo's, t-shirts, shorts, skirts, trousers in style.
