Review Time
Fred Perry use Evri courier, the most useless company I’ve ever experienced.
Forget the product , if they use these muppets then they’re not getting my business again . £150 top failed delivery for no reason. Messing about with useless website and no contact number . See you next Tuesday Simon
Fred Perry use Evri courier, the most useless company I’ve ever experienced. Forget the product , if they use these muppets then they’re not getting my business again . £150 top failed delivery for no reason. Messing about with useless website and no contact number . See you next Tuesday Simon
Shockingly bad customer service. Purchased a pair of trainers for my husband’s birthday and two weeks later they still haven’t arrived and any compliant I made were simply met with “you’ll just have to wait for them to arrive and then request a refund” No apology, no refund, no care at all. Will never purchase from this company again
Paid for order. They haven't even passd to courier and said they cannot do anything other than ne wait for a parcel, return and wait for a refund. How can I do this when they aren't even sending it. Disgusting customer service. I can only assume the parcel is stolen and need to report as theft/fraud through bank.
I bought a bag from the fred perry manchester city store. unfortunately the bag ended up being damaged Jack from the manchester store really went above and beyond and over all it was sorted so smoothly as I live in ireland this could have been so much more complicated than it ended up being thanks to the the brilliant customer service.
Customer service - 3 words - shocking, shocking, shocking. Delivery - 3 words - shocking, shocking, shocking. I will never buy anything Fred Perry again. Worst purchasing experience I’ve ever had. Parcel (£290) not delivered. Written to them 8 times, no response. Called many times, don’t answer the phone. I’m now going through my credit card company to get a refund in the same way you would if you were scammed online. In my view, that puts FP in the same league as scammers.
Bought a number of polo shirts, and for years I’ve been able to to wash them together but when I washed my recents buys one of them the colour runs ruining a polo top and even though I have receipt and it was bought in a Fred Perry shop it’s a case of pass the buck between the shop and customer service I have sent them photos and included a receipt I’ve still got a ruined polo top and no further forward
Purchased a white branded bucket hat on line, the product was fine, but unfortunately I doubt I will order on line again as Evri, the courier of choice, are awful, specifically my local delivery driver, he is totally inept which deters me from buying from any company that uses this awful courier company to purchase goods on line
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The Fred Perry e-commerce web site, home of authentic British street fashion. The place to buy classic men's and women's fashion - browse tennis, sports authentic, retro, polo's, t-shirts, shorts, skirts, trousers in style.
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