I’ve generally had a positive experience with their fixed internet service. The connection is stable and the technical side works well.However, their customer support has become a real problem. They’ve removed the phone support line, and the online support message board often goes unanswered for days. When something goes wrong—especially with the Coms Pro phone service—you’re left without any real way to reach someone.In my case, a change was made to my line settings without warning, which caused a full week of missed business calls, and I had to troubleshoot it myself because no one responded.The internet service is good, but the lack of accessible support and no reliable way to contact them brings my rating down.
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Free | www.free.fr
Fondé en 1999 par Xavier Niel, Free est opérateur intégré Fixe et Mobile Très Haut Débit qui se distingue par ses offres simples et accessibles. Opérateur innovant, inventeur de la 1ère box triple-play au monde, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages.
🚀 Notre mission : démocratiser l’accès à Internet et les usages mobiles en offrant le meilleur de la technologie à un prix accessible.
🚀 Nos valeurs : innovation, trublion, consumériste, simple.
🚀 Notre positionnement : offrir des offres simples, généreuses et innovantes.
Chez Free, les offres fibre ne coutent pas plus cher.
Découvrir nos offres Freebox : https://www.free.fr/freebox/
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