I initially booked the wrong dates, and the service was willing to adjust my reservation for a small fee, which seemed promising. However, on the day of my actual booking, they claimed there was no record of my reservation. They instruct to call 30 minutes prior, but no one was present when we arrived. After some time, they still hadn't located my booking, so I had to provide photos of my booking reference and confirmation email showing the date changes. Upon returning, my car was parked, and I had to wait an additional 30 minutes for them to bring me the key. I will not use this service again. Additionally, I was informed that short stay parking fees would be covered, but I ended up having to pay them during both drop-off and pick-up.
Claim your business profile now and gain access to all features and respond to customer reviews.
Free2move Mobility Car Rental and Carsharing has been created to simplify your mobility. With a presence in over 170 countries and already counts millions of active users. Free2move Mobility offers you the possibility to rent a car for a few minutes, hours, days or even months thanks to its different services all gathered in one application.