freedom24.com

3.8
3.8 Based on 184 reviews

...

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Kyra Brooks
Frustrating Experience Due to Technical Errors

My initial experience with them was disappointing. Their system allowed me to purchase an ETF in EUR, even though it was only available in USD. I realized this after receiving a poorly written email. When I reached out to their support, they couldn't explain what had occurred or how to proceed. After a day, they informed me that I could sell the ETF and incur any losses due to price changes, only offering to reimburse me for expenses. Selling the ETF was complicated, requiring me to fill out a form. Very poor customer support.

2
Date of experience: Jan 08, 2026

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