We agreed to purchase solar through Freedom Forever, financed by ENFIN, with SolarEdge providing the panels, inverter, and battery. It’s been about a year, and while the panels are installed, the battery has been dead for months. Freedom Forever told us they ordered a replacement over a month ago, but we’ve seen no progress and no updates.What’s worse is that it’s impossible to reach a real person at Freedom Forever anymore — everything goes through an automated AI system that doesn’t resolve anything. We’re paying for solar that isn’t producing power, and no one seems willing to take accountability.At this point, I would strongly caution anyone considering Freedom Forever to think twice. Their communication and follow-up have been extremely poor, and the service after installation has been nonexistent.
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