Horrible customer I've been lied to but service reps from the very beginning of ordering replacement rim for my x2. Took a month and a halfto receive a rim that's totally diffrent from what comes on the bike to begin with. Was total 3 to 8 days when I placed my order and that it was coming from the USA warehouse, lie one it came from China, oh and just my luck the country was having their 10 holiday nice to have been informed about that one. Then that our was sent out but that still took like 4 or 5 days before it real left and started to come to the USA. Called to talk with someone but guess what there is no supervisor to talk to or anyone in that case they only talk through email. They only thing I was offered was to receive the rim which I've looked for three months to find the rim else were but nope you can only find it through freego, so send it back and all have a broken bike or they so send me diffrent spokes nipples which they say will fix the problem but pretty sure I'll need diffrent spokes as well cuz like i said totally diffrent rim. The company's a joke and from what I see doesn't care about customer satisfaction to the least bit. So unless you like being lie to and d!<% around don't but freego it will just be huge headache.
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Freegobikes USA is a pioneering brand in the realm of eco-friendly transportation and personal mobility solutions. Established in 2012 and headquartered in Los Angeles, USA, Freego represents a successful blend of innovative engineering and American brand values. Our journey began in 2013 with the establishment of a state-of-the-art manufacturing facility, leveraging a highly efficient supply chain to swiftly penetrate global markets.
Our product portfolio spans a wide range of innovative mobility devices, including Self-Balancing Scooters (Segways, Hoverboards, and Go-Karts), Electric Kick Scooters, and Electric Bikes. Today, we have proudly sold over 1 million units worldwide, solidifying our position as a globally recognized brand.
At Freegobikes, we are deeply committed to advocating for green transportation. Our operational strategy and brand development are firmly rooted in the United States, guided by advanced management standards. By integrating cutting-edge engineering with global brand values, we offer distinctive, high-quality products that align with our philosophy of "Free Move, Go Green."
Looking ahead, we are dedicated to expanding our sales network, enhancing product quality, and providing localized services. We are actively establishing independent hubs in key regions, including Germany, France, Italy, Central Asia, and Southeast Asia, to better serve our global customers.
Freego USA is not just a brand; we are a movement towards sustainable and convenient mobility. We aim to lead the way in offering environmentally friendly transportation solutions, contributing to a greener and more sustainable future for all.
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