Avoid at all costs. This was the worst renovation experience ever.The project was supposed to take 60 days and took about 9 months with consistent and unnecessary delays.The materials/finishes chosen by Freemodel or their designer were the absolute cheapest and ugliest possible, yet the project cost probably double what it would cost if working directly with a general contractor.My client had to spend an additional $25,000 out of pocket to redo the unacceptable work and to complete the items that were left out of the proposal.$11,000 for design work that was worth pretty much nothing. I had to step in and start replacing light fixtures, doors, etc... because what they chose was ugly and cheap or not provided.Freemodel tried to add items to change orders that were contained in the original contract. They claimed a different interpretation of the contract. I honestly believe that the items that they omitted or intended to omit from the contract borders on fraud.This is not a turn-key service as it is advertised. I am strongly considering taking legal action.
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