freesoul.com

4.4
4.4 Based on 1.2K reviews

Free Soul: Wellbeing for Being a Woman Free Soul is the home of women’s wellbeing, the space where science meets self-care. Our products are formulated by expert nutritionists to support women through every age, stage and story. From hormonal balance an...

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Mina
Shocking customer service or simply lack off

Firstly I will never understand why a company that's sells to the consumer market believes that they can achieve great service without a telephone service and providing someone who is alive to speak to. Secondly.. I can't access tracking without downloading the shop app. I don't want to download another app to see where the product I have already purchased is. Lastly I'm being asked to give a review before I have received my product or even accessed tracking. Also when I do email I am informed one email is enough and a second one will only push the first email to the back of the que? How about, you don't send me emails then like requesting reviews. I will now unsubscribe.Wow what a terrible shocking customer service setup. Can't afford to provide a good service or don't care and don't want to receive feedback and would rather put you off emailing them .

1
Date of experience: Jun 16, 2025

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Business Details

  • Free Soul: Wellbeing for Being a Woman

    Free Soul is the home of women’s wellbeing, the space where science meets self-care.

    Our products are formulated by expert nutritionists to support women through every age, stage and story. From hormonal balance and digestion to energy, focus and recovery, every product is designed to help you feel that little bit better, every day.

    Each formula combines premium, clinically-studied ingredients (vitamins, minerals, botanicals and superfoods) chosen specifically for women’s unique needs. Every product is rigorously tested, always free from artificial ingredients, sugars and always backed by real science.

    Since 2017, we’ve built a global community of women redefining what wellbeing means for them. Whatever your starting point, you’ll find honest, effective nutrition and a community that celebrates you.See more

  • email hello@freesoul.com
  • language https://freesoul.com

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