The quality of the products is good, but the express delivery service is misleading and the customer service was equally disappointing.I paid extra for next-day delivery, placed my order before the stated cut-off time, and still received it late. Customer service later confirmed that delivery is not guaranteed despite charging for a next-day service.The response from customer service was dismissive and inflexible, with no willingness to escalate or offer a meaningful resolution beyond refunding the delivery fee.Refunding the delivery fee alone does not change the fact that the service was not provided as advertised.
Claim your business profile now and gain access to all features and respond to customer reviews.
Founded in 2019 by two friends who met playing professional football back in 2010. An exposure to pressure, performance, branding & style as well as an instinct to want to create something significant, became the foundations of Freetrain.
Originally founded on the invention of the V1 vest, Freetrain changed the game. With over 375,000 units sold world wide, people were switching up the way they train thanks to the revolutionary product.
As momentum grew the brand became more and more recognised Freetrain developed a brand image, ethos and range of products that has purpose. With intentions of being one of the best sports brands in the world Freetrain has no plans of slowing down.
The vest changed the game, the apparel is now changing the game.
Welcome to your new favourite brand.
See more
