They are not honest. (Note that two of the 5 star reviews here use the unusual word, "captivating.") I ordered two Advent calendar puzzles, got one, and it is CARDBOARD, not wood. It was shipped from Ireland. The other one shipped from Italy and is lost in the more than month-long delivery process somewhere in Idaho. Customer service wants to give me $5 for "goodwill." Or I have to return them to China for inspection. When did "the heart of the British countryside" move to China? Don't trust them when they say any of this:"All our puzzles are made using wood from sustainably managed forests. The box is also made with recycled materials and no plastic is used in our packaging process.Made in the heart of the British Countryside, this premium quality puzzle is a sustainable and durable product made to last for years to come."and"We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad 45-day guarantee.If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase."
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