Am thinking this place is a scam. Ordered via the .au website, paid $$ some 9 days ago, order received and then advised it had been shipped a few days later.Then I received a really dodgy looking email addressed to Dear Customer (they don’t have my name?!!) saying ““Your order is currently on hold with the courier partner as they need further details to deliver the package. May I please request you to share a complete address with state name and alternate contact number, email address, and contact name, who would be available to collect the package. “Now, ALL of that information has already been supplied when the order was placed. What is an ‘alternate contact numer’ and Ipaid for shipping already, NOT collection.Tried to contact them via Chat on their website - the bot promised to put someone on who could help me. Hello? After waiting half an hour, tried again. Same result.Tried telephoning. They tell you they are busy and will get back to you if you lose details. That was some days ago, zilch response. Will NEVER use this company again! This kind of stuffing around just isn’t worth it.Update: some days later and not a single response received to my emails and phone messages. Scam, scam, scam. Don’t waste your time or money.
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