Arrived one hour later than scheduled. Gave me an initial estimate of 3-4 hours cleaning time. When 3 hours had passed they looked nowhere near finished, so I asked again when do they expect to finish as I had other commitments planned. They said they’re not sure. They ended up finishing after 6.5 hours. Communication not efficient as had to go back and forth many times to check if they’re finished. When I came to check at the end, the team leader was gone and no one available to go through my comments. The actual cleaning was good, but very disappointed with communication and not sticking to the agreed times.
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At Fresher Start Ltd, we specialise in delivering high-quality, professional cleaning services across London and surrounding areas. We are trusted by tenants, landlords, letting agents, and homeowners to provide reliable, detailed, and results-driven cleaning solutions.
Our core service is end of tenancy cleaning, designed to help tenants leave their property in excellent condition and maximise their chances of securing their full deposit. We understand the high standards expected during landlord inspections, which is why our cleaning is carried out thoroughly from top to bottom, covering every room, surface, and detail.
In addition to end of tenancy cleans, we also provide deep cleaning, after builders cleaning, and specialist services such as appliance and carpet cleaning. Our experienced teams use professional-grade equipment and effective cleaning products to achieve consistent, high-standard results across all types of properties.
We pride ourselves on reliability, efficiency, and attention to detail. Every job is approached with care and professionalism, ensuring that each property is cleaned to a standard that meets both customer expectations and industry requirements. Our service is designed to be convenient and stress-free, allowing our clients to focus on their move while we take care of the cleaning.
At Fresher Start Ltd, customer satisfaction is at the heart of what we do. Our goal is simple: to deliver a spotless finish, a smooth experience, and a service you can rely on every time.See more
