The cleaners were 2 hours late, we called the company for refund or reduction of the price and they said no. They were smoking and drinking on our balcony. It also took them 5 hours to clean a 1 bed flat. I missed my train, and I had to get the keys to the landlord late at night. It was very inconvenient that I had to change my schedule thrice during the day.The cleaners brought their kid with them, this I can understand but hoped that they told us first. On top of this, they did not do a good job cleaning the floors or the table tops. It was very disappointing.
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At Fresher Start Ltd, we specialise in delivering high-quality, professional cleaning services across London and surrounding areas. We are trusted by tenants, landlords, letting agents, and homeowners to provide reliable, detailed, and results-driven cleaning solutions.
Our core service is end of tenancy cleaning, designed to help tenants leave their property in excellent condition and maximise their chances of securing their full deposit. We understand the high standards expected during landlord inspections, which is why our cleaning is carried out thoroughly from top to bottom, covering every room, surface, and detail.
In addition to end of tenancy cleans, we also provide deep cleaning, after builders cleaning, and specialist services such as appliance and carpet cleaning. Our experienced teams use professional-grade equipment and effective cleaning products to achieve consistent, high-standard results across all types of properties.
We pride ourselves on reliability, efficiency, and attention to detail. Every job is approached with care and professionalism, ensuring that each property is cleaned to a standard that meets both customer expectations and industry requirements. Our service is designed to be convenient and stress-free, allowing our clients to focus on their move while we take care of the cleaning.
At Fresher Start Ltd, customer satisfaction is at the heart of what we do. Our goal is simple: to deliver a spotless finish, a smooth experience, and a service you can rely on every time.See more
