I bought an outfit that was of terrible quality, with seams coming apart and so wrinkled that even my dry cleaners couldn't fix it. The color did not match what was shown in the pictures. I reached out to the support team multiple times requesting a full refund, but they informed me that I would need to return it to a location overseas. They provided an address in the U.S. but then offered me to keep the outfit with a 15% discount on another purchase. Their response to my concerns was generic, stating they aim to satisfy customers and asking how they could rectify the situation. The only way to make it right would be to take down their site, as this feels like a scam and is unfair to consumers.
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