Review Time
I bought an outfit that was of terrible quality, with seams coming apart and so wrinkled that even my dry cleaners couldn't fix it. The color did not match what was shown in the pictures. I reached out to the support team multiple times requesting a full refund, but they informed me that I would need to return it to a location overseas. They provided an address in the U.S. but then offered me to keep the outfit with a 15% discount on another purchase. Their response to my concerns was generic, stating they aim to satisfy customers and asking how they could rectify the situation. The only way to make it right would be to take down their site, as this feels like a scam and is unfair to consumers.
I bought an outfit that was of extremely poor quality, with seams falling apart and so wrinkled that even the dry cleaners couldn't fix it. The color did not match the online image. I reached out to the support team multiple times for a full refund, but they insisted I return it to a location in China. Although they provided a U.S. warehouse address, they offered to let me keep the outfit with a 15% discount on future purchases. Their generic responses to my complaints, claiming they strive to please customers, felt insincere. The only way to make this right would be to shut down their site, as it seems like a scam and is unfair to consumers.
This place is a scam. They advertise a 30-day money-back guarantee, and items were shipped from a nearby warehouse. However, when I wanted to return them, I was told to ship back to China, which would be more expensive than the dresses. They offered to let me keep the dresses with a 10% discount, and later raised it to 15%. The items looked nothing like the pictures, and I realized they were using stock photos. I regret ever considering a purchase suggested through social media. Their website appears legitimate, but it’s misleading. I filed a complaint with my credit card company, but since I received the items and had a return option, they sided with the merchant. SCAM!
DO NOT PURCHASE from this untrustworthy company! The merchandise is poorly made and falsely advertised. Sizing is ridiculously small, and materials are not as represented in their marketing. They claim you'll receive a refund if unsatisfied, which is completely false! I struggled to contact customer service and when I did, they offered me a 10% refund. To return items, they provided a different address in China, which is very costly! Unless you want to waste your money, stay away from these scammers!
I regret not researching this company further before making my order. During a busy season, I quickly assumed they were reputable. I ordered a colorful maxi dress, and while I could overlook the lower quality for the price, the design and color were vastly different from what was shown. This company clearly engages in bait-and-switch tactics. Additionally, I noticed I couldn't read any reviews on their website, even though they were listed.
The company is misleading as I believed I was ordering from a local business based in North Carolina due to the information displayed. They also advertised 30-day returns. I ordered a dress that didn't fit well and the color was different from the online image, confirming it was shipped from China. When I sought a return, they offered to let me keep the dress for a 10% refund. I insisted on a full refund, but they insisted on shipping it back to their overseas warehouse at my expense. It feels like a scam! Although it came from a California warehouse, I couldn't return it there. You’re actually dealing with a company in China. AVOID purchasing from them.
I wish I had read reviews before ordering. My experience mirrored those of others, and I would prefer to give no stars. I placed my order at the beginning of August and only received it a month later, despite a promised 5-7 business day delivery. I am baffled as to why this 'business' hasn’t been reported to consumer protection agencies. I have no idea how they can claim to be run by 'three women' in North Carolina when all their substandard merchandise is shipped directly from China. RUN far away and do NOT order from this site.
I purchased a dress from the platform and received one that looked nothing like what was advertised. I wish I could share photos to show the difference in fabric colors. The website displayed a multicolored dress with deep burgundy and beautiful shades, but what I received looked vibrant yet more like a clown outfit.
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