Very poor customer service. I ordered the diffuser oil through Esty which arrived but I couldn’t get the top off the bottle. I contacted fresh skin. First they told me a few things to do but none worked. Then they told me I’d got to go through Esty which I did they advised the same and if that fails to return to them. But do not issue a returns label. The whole situation is a nightmare, customer service very poor I would never buy from this company or Esty again v
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