Review Time
I've just had a pint of milk from this company. Still has five days left on it.It does smell a bit weird. But I drunk it about half an hour ago and now my stomach is hurting and making lots of noises. It does have a weird taste as well. Only bought it because it was cheap £1.89 From a petrol garage, I should have thought twice
I've just had a pint of milk from this company. Still has five days left on it.It does smell a bit weird. But I drunk it about half an hour ago and now my stomach is hurting and making lots of noises. It does have a weird taste as well. Only bought it because it was cheap £1.89 From a petrol garage, I should have thought twice
Looking at the ratings its obvious that Freshways as a 'family business' don't give a damn about their customers, what a way to run a company!!Tried to open an account via online form, no response, contacted them by phone 3 times with an average 40 min wait time to get connected to progress the application, got lots of promises but zero action, gave up and went to a competitor...can't see them lasting much longer with such a poor regard for customer service and the systemic failures going on.
Only ordered from them a couple of times.They disregarded the quantities you required/ordered & charged with this in mind. Sent their own amounts & charged with this in mind even though had order confirmations. When sending the extra back with the driver, they still tried charging for the amount they tried to send.Customer service was awful.Website is awful.Not a professional company. I mean the van was a battered old iceland van.When awaiting the arrival of an order, not communication on delays. Ordered some products and they were a no show.Rang to find out where it was to find our account had been closed.Reason was we were too far to deliver to & orders too small.No communication explaining this. POOR!!
Have bought Freshways milk from a few different convenience stores now the last month. All the milk is in date until you open it it just turns sour a bad taste and like chemicals smear on the top of your coffee. Won’t be buying freshways again
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It’s all in the delivery! We’re proud to offer the freshest milk and dairy products on the market. Our distribution network gets your order from the farm to your door in hours. We do the hard work; you milk the rewards.
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