Absolutely fantastic customer service. I enquired about buying replacement parts for my daughter’s humidifier. They responded to say that their products have a lifetime guarantee so they’ll be happy to replace the parts and ship them to me free of charge. Unfortunately the parts weren’t available so instead they emailed me a £60 Amazon Voucher to purchase a replacements. All within the space of 24 hours. Well done Frida, amazing customer service that is very rare these days.
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