I wish I had checked reviews before purchasing my washer and dryer combo. This appliance is incredibly frustrating! The balance load feature often gives an error message based on how much laundry is loaded. I was in a rush to complete my wash before sundown, but by the time the sun set, I was still stuck with an error. My wet clothes remained in the washer, and I couldn't just remove them because it doesn't always resolve the issue. The design is very poor, and it feels like it was created without considering user experience. It's disappointing that the company doesn't respond to customer feedback.
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