The meals were decent, but the customer service was extremely disappointing. The delivery service claimed my order was refused, even though my initial box arrived without issues. This resulted in me being without food on a Sunday. The support team sent a smiley emoji as an apology and informed me that my refund would take 10 days. As a pensioner, this means I'm left without dinner or the means to purchase anything. Truly frustrating and very unsatisfactory.
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