I ordered a bag charm and requested it to be sent to a nearby location. Instead, I was informed that items must first go to a distant city before reaching me—completely absurd! This resulted in unnecessary waste of time and money. I repeatedly requested to be charged in local currency, but this could not be accommodated, leading to significant losses due to currency conversion. The lack of flexibility and understanding from the service was disappointing. Dealing with this company was frustrating, as they seem rigid and unable to adapt to customer needs.
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At FROM JAPAN we offer an invaluable service to customers around the world, always thinking from their perspective. We are a global company that is never satisfied with the status quo, constantly improving, innovating and taking on new challenges while providing our customers with unbeatable service.
Presently, we only offer proxy services for Japanese and American items, but going forward we hope to help people around the world get their hands on products from Europe, as well as other areas!See more
