Basically if you don't look at all product info before you add to cart you are on your own. I ordered some chaise lounge chair covers and instead of looking at the whole product info I added them to my cart. They costed $122 each and when I checked out I never was told that they could not be returned. There answer to me was iin the product info section where it said that these are made to order and would take 4-6 weeks to get. I got mine in 7 days then tried them and they didn't fit. I called to try to exchange and the girl told me this is the part of her job she hates the most and told me they could not take back but also said she would talk to her manager and call me back the next day. I received an email from her stating she didn't have time to call and that she hoped this email saying they will not except any return for this item was ok with me. Oh she also said sorry. I guess she has to tell people this so often it makes her feel better by hiding behind an email. I will never buy another product from this company. Not to mention the chaise lounges cost me over 8k and they wounded even exchange covers for me to protect what I already purchased. Buyers beware. Not a good company!!!!!Rob Grote.
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