The service was satisfactory initially after installation in my area, but problems began in October 2024. The connection started dropping once a week for at least 12 hours at a time. Now, it fails 1-3 times a month for the same duration. Coincidentally, these issues arose when they began promoting an 'unbreakable WiFi' satellite service for an additional $25 a month, supposedly for peace of mind during outages. This seems unreasonable to me! Why should I pay extra for reliability that should already exist? I wouldn't recommend this provider to anyone with alternatives. There seems to be a complete disregard for customer satisfaction, just a focus on profit.
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