I purchased a Frontline shower many years ago from a local supplier, anyway I needed to replace a few parts due to general wear and tear over the 10 years.I sent an email off to Frontline Bathrooms to see if there was anything they could do. I received a response from 'Andrew P', saying he'd try and help. Usually this company only deals directly with retailers, but Andrew could see that I'd have difficulty ordering these parts via a third party and kindly agreed to allow me to order directly from them and confirmed how I needed to make the payment. The parts then arrived promptly, which was fantastic. Some of the parts had to go on back order, however from the first point of contact with Andrew, he took ownership of my request and went above and beyond to help me out.This was a massive help to me, as means I didn't have to replace my shower unit and it should now last for another 10 years (I won't hassle Andrew again then!!)Thanks againAdam
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Frontline | The Complete Bathroom
