An unauthorized charge showed up on our account, and the representative didn't address any of my questions. They just provided copied responses. The charge was withdrawn from our account before we got any clarification. Despite my repeated inquiries, the support team ignored all of them. We are switching banks because of this experience.
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Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas.
