Customer service was great. I know this is out of their control, but shipping was a nightmare. Shipped on March 28, didn’t get the unit until April 18. I had to go to the freight terminal and pick it up myself or who knows when I would have received it. UPS Freight has ONE guy for all of central Oregon. Suggest using another freight company.
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FrosthubUSA, previously known as Cool Mini-Splits, began its journey back in 2018 with a clear and passionate mission. Our founder was determined to transform the e-commerce landscape by providing unmatched customer service. The goal was to tackle the usual frustrations that come with online shopping and to design a shopping experience where every customer feels genuinely appreciated and fully satisfied with their purchases.See more
