frosthubusa.com

4.9
4.9 Based on 140 reviews

FrosthubUSA, previously known as Cool Mini-Splits, began its journey back in 2018 with a clear and passionate mission. Our founder was determined to transform the e-commerce landscape by providing unmatched customer service. The goal was to tackle the usu...

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Average Rating

4.9

/
5

140 Reviews

5 Star
90%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
0%

All Reviews

Filter Reviews

Review Time

Netty
Your help coordinating and managing the…

Your help coordinating and managing the delivery was excellent. You have a great team. Thank you.

5
Date of experience: Jun 30, 2025
Blake Anderson
Good product

Great engine stand for the price.Very stable and heavy duty, so easy to use and line up.

4
Date of experience: May 15, 2024
Madelyn Wilson
MR COOL DIY IS THE BEST.

Great service and excellent unit. I've had for about a year now and the performance has been flawless. It was a diy installation and I didn't have any problems. I will absolutely purchase this same unit if I ever need one again. Extremely satisfied Mr Baker.

5
Date of experience: May 03, 2024
Charlene Long
Good experience,best price and fast…

Good experience,best price and fast shipping. Had a question and they got back to me quickly. I bought the Mr. Cool 36000 btu 3 zone mini split. Great purchase!

5
Date of experience: Mar 14, 2024
Shane W.
Timely delivery and great customer…

Timely delivery and great customer service

5
Date of experience: Jan 30, 2024
Josiah
Great engine stand for the price.Very…

Great engine stand for the price.Very stable and heavy duty, so easy to use and line up.

5
Date of experience: Jan 12, 2024
Valerie
Outstanding Technical and Commercial Support

The FrosthubUSA representative provided outstanding technical and commercial support during the purchasing process. Communications and follow up were expeditious and were not limited to just normal business hours.

5
Date of experience: Nov 20, 2023
CTLDragon1936
DIY 2 zones, 18k

Packaging and shipping was great.Response time to questions was good.The two zones are performing nicely, and super quiet!

5
Date of experience: Oct 13, 2023
Hedworth Brooks
Easy install

Easy install. Took me 2 full days to install 4 wall units.

5
Date of experience: Sep 18, 2023
Dougie Long
This is the best company ever

This is the best company ever! Their customer service is too notch! The product is amazing!!!! This is the best product on the market! Also, may I add the customer service is unreal! The customer service is amazing! I cannot tell you how grateful I am to have a company like this with their excellent customer service! I recommend this to any Contractor any homeowner anyone who’s looking for a mini split system!!!

5
Date of experience: Sep 10, 2023

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Business Details

  • FrosthubUSA, previously known as Cool Mini-Splits, began its journey back in 2018 with a clear and passionate mission. Our founder was determined to transform the e-commerce landscape by providing unmatched customer service. The goal was to tackle the usual frustrations that come with online shopping and to design a shopping experience where every customer feels genuinely appreciated and fully satisfied with their purchases.See more

  • email support@frosthubusa.com
  • call 3023856142
  • language http://frosthubusa.com

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