The service is fantastic, but I recommend a 24-hour grace period before finalizing purchases. I faced an issue, and while the support team addressed most of it, having a grace period would be beneficial for customers. If someone changes their mind after ordering, they should be able to request a refund easily without needing to reach out to the seller. A grace period of 24 hours or even six to seven hours would be ideal. I tried to cancel my order right after purchasing, but the seller still processed the payment. A grace period would help buyers who reconsider their choices. Thank you for your help and for providing great service.
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Fruugo is a global marketplace that makes cross border shopping easy!
At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs.
We have millions of products available from hundreds of retailers all over the world.
Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf.
We're continuously expanding the products available to customers and hope you find what you’re looking for!See more