Complete disappointment with the service. I ordered a sleep aid over six weeks ago, and it was supposed to arrive by last week. Checking the tracking, I see it’s stuck in another city for the last three days. I attempted to contact the support team for updates but received no response. This is unacceptable. I will not be using this service again. To the support team: I received an email stating you couldn't find my package. After entering my email, I was logged out, so here’s my reference number. I assure you I am a genuine customer and extremely dissatisfied. I hope you can locate my order now.
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Fruugo is a global marketplace that makes cross border shopping easy!
At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs.
We have millions of products available from hundreds of retailers all over the world.
Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf.
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