Avoid this seller. They supply counterfeit or incorrect-spec items—usually a much cheaper version made to look identical. Refunds are practically impossible, and customer enquiries are deliberately closed by auto-marking them as “solved” after sending a generic delivery update.
I ordered a hair product and realised within 3 minutes that it was fake. I requested cancellation more than 10 times, but the only option available was a button labelled “Problem Solved”—there was no way to submit a cancellation.
A day later, I received an email saying the item would be delivered two MONTH later, as it was being shipped from China.
Terrible customer service.
Update:
They reached out today, requesting order No. I provided that. So let’s see where this goes….
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