I have ordered some Tiger Balm Patches and when purchasing the advertisement said I would get 48 patches. When receiving the order there were only 20 in there. I contacted the support and they told me that it was a mistake by the person who uploaded the product to their website and it was supposed to be only 20 for the price I paid.
They said that (after I purchased) that they have changed the advertisement and that they are sorry, but can’t give me any refund.
After having to explain it over multiple emails that this is a clear case of fraud, as I haven’t received what I paid for, they said they would process 50% of my payment and it would arrive in the next few days.
It’s been now almost 2 months and nothing has happened. They don’t even reply to my emails anymore. Very unprofessional and wouldn’t recommend it to anyone.
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