Other online stores offer much greater FSA selection, equal pricing, better return policies, higher quality reviews, faster shipping, and significantly better customer support.FSA Store acts with low integrity by prominently claiming in their Savings Center that "you’ll never shop without an FSA Store discount code again." However, the terms buried in the separate 240+ paragraph legal document states that discount codes are single-use.FSA Store, though, will happily allow customers to apply discount codes and subtract the amount from the cart's total, before invisibly and without notification removing the discount after customers give them their credit card information.Although they claim to have 24/7 customer support, after 5pm EST there is nobody with power to modify orders.Another giant red flag I ran into is that customer support flat out refuses to send written communication summarizing what we had talked about in the call.Do yourself a favor. Frequent a better, more accountable store with a better selection and higher integrity.Even if I hadn't run into these problems, I found way better stores which also accept FSA funds after researching a little.
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FSAstore.com is flex spending with zero guesswork. It’s both the largest e-commerce destination for guaranteed FSA-eligible products and an educational resource that you can actually understand. It’s the company's mission to help millions of FSA holders manage and use their accounts, and save on more than 4,500 health items using tax-free funds.
We accept all FSA/HSA cards, and major credit cards, and provide 24/7 customer service via phone, live chat and email. Orders over $50 ship for free.
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