This is for their customer service. The lady I spoke to was very friendly and was able to help me with my lost/stolen order. What happened was FedEx claimed they had “delivered” my 2 packages and after a few days I still have not received it. Never mind actually trying to contact someone from there.. after confirming that FSA did indeed have my correct address and receiving my third package.. it’s pretty clear someone from FedEx stole it. I really hate FedEx and wish more companies like FSA would stop using them. They’ve always lost, stolen or got me my packages way later than expected. Even though my experience with FSA customer service was great, I’m also hesitant to use them again simply because I don’t want to deal with FedEx anymore!! Wish I could remember the lady’s name, whoever you are thanks for your help! :)
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FSAstore.com is flex spending with zero guesswork. It’s both the largest e-commerce destination for guaranteed FSA-eligible products and an educational resource that you can actually understand. It’s the company's mission to help millions of FSA holders manage and use their accounts, and save on more than 4,500 health items using tax-free funds.
We accept all FSA/HSA cards, and major credit cards, and provide 24/7 customer service via phone, live chat and email. Orders over $50 ship for free.
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